Job Title :  Oncall Waiter/Waitress

Work Location : Hilton Istanbul Bomonti Hotel & Conference Center

Reporting To : Outlet Manager

Responsibilities

What will I be doing?

An Oncall Waiter/ Waitress will be responsible for engaging our guests during their visit, receiving/serving orders and ensuring brand service standards are met to the highest quality. Specifically, you will be responsible for performing the following tasks to the highest standards:

• Ensure restaurant operations are carried out in accordance with Hilton quality and service standards.

• Welcome guests warmly and professionally and escort them to their tables.

• Provide information about the menu and make food and beverage recommendations.

• Deliver food and beverage service in line with established service standards.

• Monitor guest satisfaction and respond to guest requests and needs promptly and effectively.

• Ensure that table arrangements, cleanliness, and the overall appearance of the restaurant meet hotel standards.

• Comply with hygiene, food safety, and occupational health and safety regulations.

• Contribute to teamwork and support the efficient and smooth operation of the restaurant.

Qualifications

What are we looking for? 

An Oncall Waiter/ Waitress serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow

• Knowledge and experience in food and beverage service.

• Strong commitment to guest satisfaction and service excellence.

• Excellent communication skills with a friendly and guest-oriented approach.

• A team player with a dynamic and solution-oriented mindset.

• Well-groomed with a professional appearance.

Source: official careers site of Hilton. Apply directly with the employer.