الضيافة الاستثنائية تبدأ بك

Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! You will support the design, implementation, and maintainance of robust IT systems to enhance guest experiences and streamline operations. As an IT Supervisor, and services across multiple sites – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

المسؤوليات

Here’s what you’ll do during a typical day:

• Support IT strategy and implementation:  Support the design and execution of IT initiatives across multiple properties, ensuring alignment with area, cluster, and corporate objectives in collaboration with the Area Director of Technology Services
• Enhance system performance and security:  Monitor, diagnose, and adjust performance on LAN and network servers while managing upgrades, directory structures, and preventive maintenance to optimize security, compliance, and system reliability
• Resolve technical challenges:  Identify and implement solutions to user concerns related to personal computing, software applications, and network connectivity, providing training and support to ensure a seamless technology experience.
• Ensure compliance with IT standards:  Oversee the implementation, maintenance, and upgrades of IT infrastructure, ensuring compliance with Hilton Technology Network (HTN) standards and certification requirements, including managing shared technology resources and backup procedures
• Lead technology projects:  Assist with the execution of major system implementations, including workstation and server refreshes, Wi-Fi, PBX, and point-of-sale installations, ensuring projects are completed on time, within budget, and with minimal operational disruption
• Support hotel operations:  Work closely with property management to ensure smooth IT operations, maintain critical site systems, and troubleshoot issues efficiently to minimize downtime.
• إلهام الفريق وتطويره:  الإشراف على أعضاء الفريق وتدريبهم وتوجيههم؛ وإجراء تقييمات الأداء، وتوفير فرص التطوير المهني، والاعتراف بالإنجازات لبناء فريق عالي الأداء والحفاظ عليه وإشراكه

المؤهلات

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

شغف بنشر النور والدفء ضيافة. العمل مع نزاهة and always doing the right thing. Inspiring others through قيادة. الاعتقاد بأن العمل الجماعي يُحقق أفضل النتائج. شعور بـ ملكية and accountability. And a focus on the الآن, bringing urgency and discipline to every moment, knowing it can make a lasting impact.

In addition, this role requires the following minimum qualifications:

• Diploma Computer Science, Information Technology, or a related field.
• Relevant certifications (e.g., CompTIA, Cisco, Microsoft).
• Strong knowledge of hospitality systems and IT best practices.
• Leadership and project management skills.
• Experience with network administration, cybersecurity, and cloud solutions.
• Excellent troubleshooting and communication abilities.

المصدر: الموقع الرسمي للوظائف في هيلتون. قدّم طلبك مباشرةً لدى صاحب العمل.