الوصف الوظيفي

• Welcome guests with warmth and professionalism upon arrival and departure.
• Act as a key point of contact in the lobby, assisting guests with inquiries, directions, hotel information, and local recommendations.
• Anticipate guest needs and provide personalized service to create memorable experiences.
• Escort VIPs, long-stay guests, and special occasion guests when required.
• Maintain a visible presence in the lobby and public areas to proactively engage with guests.
• Assist guests with transportation arrangements, restaurant reservations, and other requests.
• Support service recovery efforts by promptly addressing guest concerns and ensuring timely resolution.
• Promote hotel facilities, services, dining outlets, wellness offerings, and special events.

المؤهل العلمي

• Diploma and Degree from preferably hospitality or related field.
• Minimum 1 year relevant experience.
• Excellent communication skills in English.
• Possesses strong interpersonal skills.

معلومات إضافية

• Strong understanding of ultra-luxury wellness concepts and brand alignment.
• Experience in pre-opening operations, project coordination, and setup of wellness facilities is highly preferred.
• Ability to create innovative and culturally relevant wellness experiences aligned with the Red Sea destination.
• A proactive, anticipatory approach with a strong sense of accountability and ownership.
• Impeccable grooming and personal presentation aligned with luxury standards.

وصف الشركة

سيُتيح فندق رافلز آند فيرمونت البحر الأحمر، الواقع ضمن مشروع البحر الأحمر الرائد في المملكة، للزوار فرصة الاستمتاع بمنتجعين مُصمَّمين خصيصاً وسط الطبيعة. يضم الفندق 361 غرفة، و11 مطعماً مُتنوِّعاً، بما في ذلك مطعم فوق الماء يُطل على البحر الأحمر وأشجار المانغروف، بالإضافة إلى منتجع صحي.

المصدر: الموقع الرسمي للوظائف في أكور. قدّم طلبك مباشرةً لدى صاحب العمل.