Supports the Revenue Cycle Contract Management and Claim Scrubber application implementation and provides effective customer support.  

Works closely with client departments, IT managers and staff to support a full suite of  Revenue Cycle applications, third party solutions and other technological solutions to meet the goals of the organization 

Manages updating of insurance plans and business rules in the application. 

Defines overall application functionality by discussing business requirements with end users. 

Recommends application modifications/configurations/processes for solutions as per functional requirements. 

Creates test plans for the project. 

Establishes cost and time estimates for development/implementation of projects. 

Analyses, designs and develops Process flow. 

Develops and applies project management techniques throughout the implementation of the application and thereafter. 

Contributes to all aspects of the application lifecycle including implementation planning, design, build, testing, maintenance, and support. 

Responds to service requests and severe incident escalation and oversees issue resolution. 

Devises or modifies procedures to solve complex problems considering computer equipment capacity and limitations, operating time, and form of desired results.  

Designs, develops and tests applications extensions and interfaces and may customize application software to support the business requirements 

Documents any relevant applications issues and their resolutions and writes functional specifications and creates business process documentation  

Works independently on complex problems with the ability to develop system solutions for operational problems 

Develops an in-depth knowledge and understanding of the Revenue Cycle application set. 

Manages small IT projects when assigned. 

Handles stressful situations, critical deadlines, and a customer base with both high service level delivery and technical sophistication 

Investigates and studies the impact of proposed changes on system performance or end user experience 

يلتزم بمعايير سدرة كما وردت في مدونة قواعد السلوك وسياسات تضارب المصالح 

يلتزم بقيم سدرة ويعززها